Storing Your Jewelry

Store your jewelry in the velvety soft pouch we provide to prevent scratches and keep your pieces in great shape. Avoid letting your jewelry touch each other to prevent damage.

Wearing Your Jewelry

Even though your jewelry is made from durable materials, it’s still delicate. Avoid banging, scratching, or dropping it. Keep your jewelry away from rough surfaces like sand, cement, or glass, as well as other metal objects.

When to Remove Your Jewelry

Avoid wearing your jewelry while cleaning, gardening, or during sports to prevent damage. Always take off your jewelry before bed to avoid bending or breakage.

Avoiding Damage

Hand sanitizers and other chemicals can harm your jewelry. Remove your pieces before using such products and wait until your hands are dry before putting them back on.

Cleaning Your Jewelry

For solid gold in any karat, clean lightly with a soft polishing cloth we provide. For a deeper clean, use warm soapy water and a soft brush. Soak your jewelry for 10 minutes, gently scrub, rinse with cool water, and pat dry with a soft cloth.

Repairs and Maintenance

We handle repairs for LYS STUDIO jewelry only. For any repairs, professional cleaning, or servicing, contact us at help@lysdiamonds.com for an assessment and quote.

Insurance

While we don’t offer insurance, we recommend insuring your valuable jewelry through Jewelers Mutual or adding it to your home insurance plan.

Questions or Concerns?

If you have any questions or need advice, reach out to us at help@lysdiamonds.com. We’re happy to assist!